Sara H. Jodka (Member, Columbus) was quoted by Law.com for an article titled “Consent for all? Smart Devices, Apps Don’t Need All-Party Opt-In to Record,” which discusses the recent admissions by a number of high-profile tech companies, including Facebook and Amazon, that contractors listen to and transcribe audio recordings made by users through their products to improve accuracy.
Sara warns tech companies that failure to anonymize user identity in transcripts could lead to “potential liability” when it comes to consent laws in full-party consent states. “That opens you [up] to categories of information and state law protections about how that information needs to be captured and stored,” she said.
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